Delete your Ardant account
This page explains how to request deletion of your Ardant app account and the personal data associated with it.
How to request deletion
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Email access@ardant.com.au using the email address associated with your Ardant account.
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Use the subject line Ardant account deletion request.
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Include your full name and the email address connected to your account.
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Ardant may contact you to verify your identity before processing the request.
What will be deleted
Once your identity has been verified, Ardant will delete your app account and personal data associated with that account, including:
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Account and profile information
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Authentication information
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App preferences and account-related records
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Other personal data that is not required to be retained
Information we may retain
Ardant may retain information where required for legal, clinical-record, taxation, fraud-prevention, security or regulatory purposes. Any retained information will be protected, used only for the applicable purpose and deleted when the required retention period expires.
Retention period: [Insert Ardant’s actual retention period for each applicable record category.]
We will confirm when your request has been completed or explain if particular information must legally be retained.
For questions, contact access@ardant.com.au
